OPTins Announcement: Upcoming OKTA Integration in Login Process

Please review the following important announcement below from OPTins regarding upcoming changes to the login process.

OPTins will soon be implementing OKTA as part of its authentication system, which may require action on your part to ensure continued access. In summary,

1. Users should expect to receive an email from OPTins/OKTA that their account is set up - please follow the prompts in the email. You may be asked to set up additional 2-step verification for logging in

2. Once you are set up for OKTA, you will want to add your OKTA credentials to the Password Manager in the portal by selecting the web description "OPTins-OKTA".

3. Once you are logged in to OKTA, you can access OPTins from the home screen and open OPTins as usual.

Notice from OPTins:

To improve both security and user experience, we're updating the OPTins login process to use Okta, a secure Single Sign-On (SSO) platform with built-in Multi-Factor Authentication (MFA).

What's Changing?

The production release is scheduled for the evening of Thursday, July 31st.

IMPORTANT: When users log in on Friday, August 1st, your previous credentials will no longer work. You will now use your Okta credentials to log into OPTins.

• If you already use NAIC Okta, no action will be required.
• Individuals who use another NAIC system may already exist in Okta and no further action will be needed.
• Individuals who do not already exist in Okta will receive a “Welcome to Okta” email with instructions to finalize their account setup. All users that receive the Okta welcome email must take action, even if they will not use the OPTins system in the near future.
• A small number of users with two or more OPTins accounts may have additional impact and will be contacted separately.

If you are not using Okta yet, we'll create a login for you using your email address tomorrow, Wednesday, July 30th. You'll then receive an email with an activation link that will be valid for 7 days.

With the move to Okta, users will benefit from:

• One secure login: All your OPTins usernames will be consolidated under a single Okta ID - no more managing multiple logins.
• Stronger security: Okta's Multi-Factor Authentication adds extra protection, even if your password is compromised.
• Simplified access: One login gives you access to both legacy and modernized OPTins, as well as other NAIC-authorized systems connected via Okta.

Please note that action is required. If you received a Welcome to Okta, email, please complete the steps. If you have questions, please contact us at optinshelp@naic.org.

OPTins Support Team